Help Center
How do I enroll in TSA PreCheck® through CLEAR?
TSA PreCheck® enrollment provided by CLEAR makes it easy to sign up for the TSA PreCheck® Application Program. Get started online by selecting your plan and following instructions. Complete your enrollment at the nearest participating CLEAR location. No appointment necessary!
Do I need to make an appointment to enroll in TSA PreCheck® through CLEAR?
While appointments are not required, they are available at select TSA PreCheck® enrollment locations for your convenience. To get started, pre-enroll online and choose the enrollment location that works best for you. If appointments are offered at your chosen site, you'll have the opportunity to select a date and time that fits your schedule. Remember to bring all necessary documentation.
How do I reschedule or cancel my appointment to enroll in TSA PreCheck® through CLEAR?
If you need to make changes to your appointment, please review the modify/cancel link in your appointment reminder notification. If you are still unable to make changes, contact our customer support by phone at (1-888-831-9070) from Monday - Friday 8am - 10pm ET, or by emailing team at [email protected].
What documents are required to enroll for TSA PreCheck®?
For TSA PreCheck®, you must provide an original or certified copy* of the following documentation to meet identity and citizenship requirements - see below:
List A - ONE document is acceptable from the following forms of identification:
- Unexpired U.S. Passport (book or card) - demonstrates U.S. Citizenship
- Unexpired Enhanced Tribal Card (ETC) - demonstrates U.S. Citizenship
- Unexpired Free and Secure Trade (FAST) Card - designates U.S. Citizenship if indicated on the FAST card
- Unexpired U.S. Enhanced Driver's License (EDL) or Unexpired Enhanced Identification Card (EID) - designates U.S. Citizenship if indicated on the EDL or EIC
- Unexpired Permanent Resident Card (PRC) or Expired PRC with I-797 Notice of Action - demonstrates Lawful Permanent Resident (LPR) status
- Alien Registration Cards and Resident Alien cards are not accepted.
- Unexpired Re-entry Permit (I-327) - demonstrates LPR status
CLEAR is temporarily unable to accept these documents:
- Unexpired Enhanced Tribal Card (ETC) - demonstrates U.S. Citizenship
- Unexpired Re-entry Permit (I-327) - demonstrates LPR status
- Unexpired Foreign Passport AND immigrant visa with I-551 annotation of "Upon Endorsement Serves as Temporary I-551 Evidencing Permanent Residence of 1 Year" - demonstrates LPR status
A passport cannot be used as a List A document if it is expired**. If it has expired within the past 12 months, it can be used, but only as a proof of citizenship (List B).
List B - At least two documents are required if you do not have a document from List A to present. The documents must include 1.) A valid photo ID, and 2.) A document that meets citizenship requirements (i.e., one document from each column below). Please note, the name on both required documents must match. If you have legally changed your name, you must provide an original or certified name change document (such as marriage certificates and divorce decrees) in addition to the required documentation.
Beginning May 1, 2025, individuals who present non-REAL ID driver's license or state IDs for in-person enrollment or renewal will be unable to proceed with their appointment.
Valid Photo ID
- Unexpired, REAL ID compliant driver's license issued by a State or outlying possession of the U.S.
- Unexpired, REAL ID compliant state photo identity card issued by a State or outlying possession of the U.S.
- Unexpired U.S. military ID card
- Unexpired U.S. retired military ID card
- Unexpired U.S. military dependent’s card
- Native American tribal document with photo
- Unexpired Department of Homeland Security (DHS)/ Transportation Security Administration (TSA)- Transportation Worker Identification Credential (TWIC)
- Unexpired Merchant Mariner Credential (MMC)
Valid Proof of Citizenship
- U.S. Birth Certificate***
- U.S. Certificate of Citizenship (N-560 or N-561)
- U.S. Certificate of Naturalization (N-550 or N-570)
- U.S. Citizen Identification Card (I-179 or I-197)
- Consular Report of Birth Abroad (FS-240)
- Certification of Report of Birth Abroad (DS-1350 or FS-545)
- Expired U.S. passport within 12 months of expiration**
CLEAR is temporarily unable to accept these documents:
- Ohio State ID and Driver's License issued after Mar 2026
- Oklahoma State ID and Driver's License issued after Feb 2026
- Utah State ID and Driver's License issued after Nov 2025
- South Dakota State ID and Driver's License issued after Jan 2025
- Nebraska State ID and Driver's License issued after Mar 2026
*An original or certified copy of a document must be issued by a Federal, State, Tribal, county, municipal authority, or outlying possession bearing an official seal. Short form or abstract birth certificates and notarized copies of documents are not acceptable.
**A passport cannot be used as a List A document if it is expired. If it has expired within the past 12 months, it can be used, but only as a proof of citizenship (List B). Additionally, an expired U.S. passport may not be presented by itself. It must be presented with at least one other List B document.
***TSA will accept only the following birth records:
- A long-form U.S. state/territory-issued certified/sealed Birth Certificate; or
- A U.S. state/territory-issued certified/sealed Birth Abstract that meets the requirements of a Birth Certificate (Please note that Birth Registration/Certificate of Birth Registration records are not acceptable); or
- A birth certification card that meets the requirements of a Birth Certificate or abstract (see below) (Birth Registration or Notification cards are not acceptable)
- Also accepted: Birth Certificate from Panama Canal Zone before 10/01/1979, or Commonwealth of the Northern Mariana Islands after 01/08/1978, or the Philippines before 07/04/1946.
Document Requirements for Birth Certificates/Birth Certification Cards/Certified Abstracts of Birth
- Issued by the city, county, or state of birth
- Lists applicant's full name, date of birth, and place of birth
- List parent(s) full names.
- A full name consists of a first and last name; middle name is not required. "Unknown" entries for one or both parents on a valid birth certificate are acceptable, as long as the parent names fields are present. Additionally, a blank space or asterisks (****) in the space where a mother's and/or father's name would be listed will be deemed acceptable, since there is no standard input across agencies to indicate that one or both parents are unknown.
- Has the signature of the city, county, or state official or registrar.
- Has the date filed with registrar's office.
- Has the seal of issuing authority (seals may appear, but are not required to be printed, as an embossed or raised overt security feature).
TSA will NOT accept Birth "Registration" or "Notification" Cards, or Birth Registration/Certificate of Birth Registration records. Cases in which the sole proof of U.S. birth/citizenship is a birth registration record are Invalid Enrollments.
Unacceptable U.S. Birth Documents
How long will it take for my Known Traveler Number (KTN) to arrive so I can use the TSA PreCheck® lanes?
Most TSA PreCheck® applicants receive their KTN in 3-5 days, though some applications can take up to 60 days. TSA PreCheck® applicants will receive notice of their approval status and KTN by email or phone. You can also check your status on our website at tsaprecheckbyclear.tsa.dhs.gov/status. To retrieve your KTN: Please visit tsaprecheckbyclear.tsa.dhs.gov/ktn-lookup. For customer service, please contact our customer support by phone at (1-888-831-9070) from Monday - Friday 8am - 10pm ET, or by emailing team at [email protected].
Can I complete one application for both CLEAR+ and TSA PreCheck®?
Separate applications are required; however, you can complete both at participating CLEAR locations. When you sign up for CLEAR+, you have the option to bundle TSA PreCheck® enrollment with your CLEAR+ Membership to receive a pricing incentive and experience the best of both worlds.
Am I automatically enrolled in CLEAR+ if I apply for TSA PreCheck®?
No, enrolling in one program does not grant automatic membership in the other.
How should I fill out my name on my application?
The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. The name provided must be the name used when making your airline travel reservations.
I think I may have fraudulently enrolled in TSA PreCheck®, what do I do? Can I get a refund?
If you or someone you know believes they have fallen victim to a scam, report it to your local police department and file a report at the Federal Trade Commission's website, ReportFraud.ftc.gov. Additionally, contact your bank or credit card company immediately and inform them of the fraudulent charge. Please note, neither TSA nor CLEAR will issue a reimbursement to applicants who attempt to enroll in TSA PreCheck® through a fraudulent website.
I originally enrolled in TSA PreCheck® with another company. Can I renew with CLEAR?
Yes! Regardless of your original enrollment provider, you can renew through CLEAR. You may begin the renewal process as early as 6 months prior to expiration.
If you have TSA PreCheck® through Global Entry, NEXUS, or SENTRI, visit https://ttp.cbp.dhs.gov or call 1-877-227-5511 to renew or find information about your membership. These programs are not managed through CLEAR.
Can I renew my TSA PreCheck® membership online?
Yes! Simply select ‘Renew’ on the plan selection page. You will need to enter your biographic data or your KTN from your current membership to begin the renewal process online at tsaprecheckbyclear.tsa.dhs.gov. Please note that if you submit multiple TSA PreCheck® renewal applications, it could cause a significant delay in processing your application. Refunds will not be disbursed when multiple applications have been submitted.
If your name has changed since enrollment, you may update your name by contacting customer support by phone (1-888-831-9070) 8am – 10pm ET, weekdays or email ([email protected]) anytime (up to six months before the expiration date) or visit an enrollment location to complete the renewal process in-person. Name changes may take up to 45 days to complete and processing time varies by individual. You can find CLEAR’s available locations here.
If you have TSA PreCheck® through Global Entry, NEXUS, or SENTRI, you are not eligible to renew through CLEAR. Please visit https://ttp.cbp.dhs.gov or call 1-877-227-5511 to renew or find information about your membership. These programs are not managed through CLEAR.
Can I renew my CLEAR+ and TSA PreCheck® memberships at the same time?
Separate applications are required to renew your CLEAR+ and TSA PreCheck® memberships. CLEAR+ is an annual membership while TSA PreCheck® is valid for 5 years. To renew your TSA PreCheck membership, get started here.
How long is my TSA PreCheck® KTN valid?
Your TSA PreCheck® KTN is valid for 5 years. If your TSA PreCheck® membership is approaching expiration, you can renew here.
How soon may I renew TSA PreCheck®?
You may begin the renewal process up to 6 months prior to expiration. Applicants will not lose any time for renewing early.
How can I apply for a Military Survivor Family, military spouse, or VETS Safe Travel Act discount for my online renewal?
If you are a Military Survivor Family member, a military spouse, or an eligible veteran under the VETS Safe Travel Act, email [email protected] to provide your eligibility documents (TAPS letter or TSA acknowledgement form for Military Survivor Family members, unexpired DoD/Uniformed Services Identification (USID) Card for military spouses, and TSA PreCheck® Application Fee Waiver letter issued by the VA for VETS Safe Travel Act beneficiaries). Once received, CLEAR Support will review and provide a promotional rebate if eligible.
TSA PreCheck® customers who renew online and are eligible for the military spouse discount, Military Survivor Family complimentary renewal, or VETS Safe Travel Act complimentary renewal must submit their rebate request to [email protected]within 30 days of their online renewal.
Will the military discount program apply to both enrollments and renewals?
Yes, the discount applies to both new enrollments and renewals.
Who is eligible for the discount for military spouses?
All spouses of uniformed service members are eligible for the spouse discount. Present your unexpired DoD/USID card at your enrollment appointment.
What needs to be listed on the eligible spouse's unexpired DoD/Uniformed Services Identification (USID) card?
The relationship will say Spouse and the Sponsor Affiliation will say either Active Duty, Reserve or Guard for military and uniformed service member's spouses.
Will expired Military ID cards be accepted?
No.
Why should I join TSA PreCheck® through CLEAR?
TSA PreCheck® enrollment provided by CLEAR is easy because you can get the process started online and don’t need to make an appointment to finish in-person. Simply show up at a convenient participating CLEAR location with the correct documents within 180 days to complete the application. Now you can bundle TSA PreCheck® and CLEAR+ for the fastest way to your gate at the best value.
What is the difference between CLEAR+ and TSA PreCheck®? Do I need both?
CLEAR+ allows for a quick identity verification experience at the airport. Step right up to a CLEAR pod and verify you are you with your eyes or fingerprint.
TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, it allows travelers to pass through an expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets. This allows travelers to enjoy a more convenient and efficient experience at airport security.
Many of our Members find that these two services complement each other — providing the quickest, surest route through the airport.
Are CLEAR and TSA PreCheck® available in the same airports?
CLEAR+ Lanes are available at 50+ airports and TSA PreCheck® is available at 200+ locations nationwide. Bundle today for the best of both worlds! For additional information for where TSA PreCheck® is available, please visit visit https://www.tsa.gov/precheck/schedule.
Who can become a CLEAR+ Member? Is it the same for TSA PreCheck®?
Membership qualifications vary for each program.
CLEAR+ welcomes individuals 18 years of age and older. To enroll, you must have one of the following forms of photo identification: U.S. Driver's License, U.S. Passport, or U.S. State Issued ID. All forms of identification must be valid, unexpired, not amended and have a photo.
TSA PreCheck® membership is open to U.S. citizens, U.S. Nationals and Lawful Permanent Residents (LPR). To enroll, you must bring documents that meet both identity and citizenship requirements for the program. Applicants may be deemed ineligible due to incomplete or false application information, certain violations of federal security regulations, or disqualifying criminal offenses and other elgibility factors.
What is TSA PreCheck® and how does it work?
TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk by the Transportation Security Administration (TSA). Once approved to participate in the program, it allows travelers to pass through an expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets.
Where can I enroll in TSA PreCheck® through CLEAR?
You can enroll at any participating CLEAR airport, flagship and Staples locations.
How much does TSA PreCheck® enrollment provided by CLEAR cost?
TSA PreCheck® enrollment provided by CLEAR is only loading... for 5 years, equating to less than loading... a year. Renewal of your membership costs loading... for online renewals and loading... for in-person renewals.
Do I save money by bundling TSA PreCheck® and CLEAR+ together?
When bundling your enrollment or renewal, you enjoy special pricing on your first year of CLEAR+ membership for a combined total of just $219 (loading... for TSA PreCheck® and loading... for CLEAR+; for online renewals you pay loading... for TSA PreCheck® and loading... for CLEAR+). In both instances, you will be granted TSA PreCheck® for 5 years and CLEAR+ Membership for 1 year. Upon completion of both applications, you will receive a rebate on your CLEAR+ Membership (up to loading...).
What are the accepted payment methods for the TSA PreCheck® application fee?
You can pay with a credit / debit card. CLEAR accepts Mastercard, Visa, Discover and American Express.
My personal information has changed. How do I update my information so that I can continue to receive TSA PreCheck®?
If you are a member of the TSA PreCheck® Application Program, you may call us at (1-888-831-9070) 8am - 10pm ET weekdays or email anytime to make changes to your name, address, or other information contained in your records. If you change your name and do not update your TSA PreCheck® membership to match the new details, you will not be able to use your TSA PreCheck® benefits when traveling until the name change process is completed.
Are there any Senior Citizen discounts for TSA PreCheck®?
TSA PreCheck® is not currently offered at discounted membership rates for senior citizens. However, please note that TSA allows travelers 75+ to leave shoes and a light jacket on during screening. For more information visit tsa.gov/travel/special-procedures/screening-passengers-75-and-older.
Are there any military discounts for TSA PreCheck®?
Uniformed service members and students at the armed forces' service academies automatically enjoy TSA PreCheck® benefits, with no need to enroll separately. Their DoD ID number is a 10-digit number on the back of the Common Access Card which serves as their Known Traveler Number (KTN).
Military Survivor Families receive complimentary TSA PreCheck® enrollment and renewal with presentation of TAPS letter or TSA acknowledgement form.
Military spouses receive $25 off of TSA PreCheck® enrollment and renewal with presentation of unexpired DoD/USID card where spouse is listed as the relationship.
Eligible veterans may receive complimentary TSA PreCheck® enrollment under the VETS Safe Travel Act. For this offer, only disabled veterans who present a TSA PreCheck® Application Fee Waiver letter issued by the VA qualify. Family members, caregivers, and other companions are not eligible under this program.
Will the military discount program apply to both enrollments and renewals?
Yes, the discount applies to both new enrollments and renewals.
How can I apply for a Military Survivor Family, military spouse, or VETS Safe Travel Act discount for my online renewal?
If you are a Military Survivor Family member, a military spouse, or an eligible veteran under the VETS Safe Travel Act, email [email protected] to provide your eligibility documents (TAPS letter or TSA acknowledgement form for Military Survivor Family members, unexpired DoD/Uniformed Services Identification (USID) Card for military spouses, and VA TSA PreCheck® Application Fee Waiver Letter for VETS Safe Travel Act beneficiaries). Once received, CLEAR Support will review and provide a promotional rebate if eligible.
TSA PreCheck® customers who renew online and are eligible for the military spouse discount, Military Survivor Family complimentary enrollment, or VETS Safe Travel Act complimentary enrollment must submit their rebate request to [email protected]within 30 days of their online renewal.
What documentation do I need to bring to apply a military discount?
Eligible military spouses need to bring their unexpired DoD/Uniformed Services Identification (USID) card. The relationship must say Spouse and the Sponsor Affiliation must say either Active Duty, Reserve or Guard for military and uniformed service member's spouses. They should also bring any standard TSA PreCheck® required identity documents needed to complete enrollment.
Military Survivor Family members must bring their TAPS letter or TSA acknowledgement form. They should also bring any standard TSA PreCheck® required identity documents needed to complete enrollment.
Eligible veterans must bring their TSA PreCheck® Application Fee Waiver Letter issued by the VA to their enrollment appointment at a TSA PreCheck® enrollment site. They should also bring any standard TSA PreCheck® required identity documents needed to complete enrollment.
Who is eligible for the discount for military spouses?
All spouses of uniformed service members are eligible for the spouse discount. Present your unexpired DoD/USID card at your enrollment appointment.
What needs to be listed on the eligible spouse's unexpired DoD/Uniformed Services Identification (USID) card?
The relationship will say Spouse and the Sponsor Affiliation will say either Active Duty, Reserve or Guard for military and uniformed service member's spouses.
Will expired Military ID cards be accepted?
No.
Do any credit card companies offer discounts for TSA PreCheck®?
The following credit cards listed here, cover the TSA PreCheck® application fee as a member benefit. Check to see if your credit card participates.
What is my KTN?
A KTN or Known Traveler Number, is a unique number issued by the TSA indicating you've completed a Security Threat Assessment and are eligible for TSA PreCheck® expedited screening. Your KTN is valid for 5 years and should be used when booking airline reservations. To retrieve your KTN once you are approved, you can visit tsaprecheckbyclear.tsa.dhs.gov/ktn-lookup.
Can I see my TSA PreCheck® registration on my CLEAR app?
At this time, this is not an available feature.
Can my spouse or partner use my TSA PreCheck® account when traveling without me?
No. TSA PreCheck® benefits only apply to those who are enrolled and traveling with the TSA PreCheck® indicator on their boarding pass.
I’m traveling with a guest / travel partner, can they use the TSA PreCheck® lanes?
Travelers 18 and older who do not have a TSA PreCheck® indicator on their boarding pass must go through standard security lanes. For more information visit tsa.gov/precheck/faq.
Can children use the TSA PreCheck® lane?
Children ages 12 and under may use the TSA PreCheck® lane when traveling with a parent or guardian who has the TSA PreCheck® indicator on their boarding pass. Children 13-17 may join enrolled adults when traveling on the same reservation and if the TSA PreCheck® indicator appears on the child's boarding pass. For more information visit tsa.gov/precheck/faq.
Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck® benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck®. The adult will not be permitted to join the child in the TSA PreCheck® lane.
Can children use the CLEAR+ Lane?
When accompanied by a CLEAR+ Member, children 17 and under may use the standard CLEAR+ Lane. When accompanied by a CLEAR+ Member on the same reservation and has the TSA PreCheck® indicator on their boarding pass, children ages 17 and under may go through the CLEAR+ with TSA PreCheck® Lane.
Do children need to apply for TSA PreCheck®?
- Children 12 and under may accompany an enrolled parent or guardian in the TSA PreCheck® lanes without restriction.
- Children 13-17 may join enrolled adults when traveling on the same reservation and if the TSA PreCheck® indicator appears on the child’s boarding pass.
- Any child traveling alone routinely may want to enroll in the program.
How would I learn more about FBI Identity History Summary Checks?
Please visit Identity History Summary Checks for answers to your questions.
How do I report a PII breach to the FBI?
Please see the Cyber Incident Reporting Brochure for answers to your questions.
How do I view the FBI Privacy Act Statement?
Please see the FBI Privacy Act Statement.
How do I view the Noncriminal Justice Applicant's Privacy Rights?
Please see the Noncriminal Justice Applicant's Privacy Rights for answers to your questions.
If you're unable to find your answer and need help, contact us.